We are excited to be a Patient-Centered Medical Home!
 
What is a Patient-Centered Medical Home?
It means taking care of you is a team effort.  Our health professionals work together to keep you healthy and to provide you with a new, comprehensive approach to care.  Our goal is to offer personalized attention with a focus on quality, satisfaction, and ways to lower costs.
 
What You Can Expect:
  • Enhanced personal relationships with your primary care doctor and Medical Home Team
  • Improved coordination with your specialists and Medical Home Team
  • New ways to access the services you need, such as non-visit care
  • Focus on healthy living and disease prevention
  • Use of the best evidence-based guidelines in the care of chronic health problems
  • A team that is open to your feedback and input
  • Continuous monitoring of our services and your care so we can improve quality and satisfaction
Help Us, Help You!  Be Part of the Team!
  • Bring in a list of your medicines each visit.  Make sure you understand how and why you take each one.
  • Make a list of goals for each visit.
  • Ask questions.  If we are not clear, ask us to explain.
  • If we overlook something, speak up.  Demand the best from us.
  • If you can, call us before you see another doctor, have tests or x-rays, or go to an ER, urgent care center, or hospital.
  • Keep copies of your tests and records and start your own Personal Health Record.  Ask your doctors to send us copies.  Get tests done ahead of time, before your visit.
  • Call us if you are having a problem with your medications.  Don't just stop them...it may be dangerous.
  • If you smoke, quit!  We can help!!
  • Please visit us at least once a year.
  • Tell us how we can do better.
We Meet Your Individual Needs.
We Respect Your Time.
  • Same day appointments
  • Walk-ins for simple problems
  • We are almost always open.  Monday, Tuesday, and Thursday 7:30am - 6:30 pm.  Wednesday 7:30 am to 8:00 pm. and Saturday 8 am to 12:00 pm.
We Will Always Be Available!
  • Call the office first, we are there most of the time.  For emergencies, you can always get hold of the doctor.
  • In 2010, look for the new "e-Visit".
Electronic Prescribing
  • We utilize a program that enables us to electronically prescribe your prescriptions.  We are able to track your refills or print a drug list for you.
  • We check automatically for allergies and interactions.
  • We will prescribe generic drugs whenever possible to reduce costs.
We Are Always Improving
  • We have an active quality improvement team that meets and trains monthly.
  • Our patient advisory panel meets bi-annually.  (Please let us know if you are interested in participating on the panel.)